Case study of Bid Taxi Samples for Students †MyAssignmenthelp.com

Question: Discuss about the Information technology Of Bid Taxi. Answer: Introduction Information technology can be simply defined as the major function of several systems for properly and significantly storing, transmitting, manipulating, collecting as well as retrieving all types of information. The most important part of an information technology is the ICT or the information and communications technology (Bloom et al., 2014). The data operation or the information operations are solely done with the help of this information technology and information system. All the information technologies usually facilitate the transferring any kinds of information by several electronic mediated communications. Nowadays, all companies utilize information technology for the successful completion of their project. The following report will outline a brief discussion on the case study of Bid Taxi. It is considered as one of the most popular and renowned taxi businesses in worldwide that had been growing really fast. The report properly defines the main business operations of Bid Taxi and three suggestions to this organization to enhance their business successfully. Case Study Public transportation or taxi services are considered as one of the most important requirement in todays world. It has brought greater advancement in the facility of transportation in all over the world. These taxi services provide the best type of facility to its customers of picking up and finally dropping off at the destination (Holtshouse, 2013). Bid Taxi is one of the special types of taxi services that works with bidding facility. There are two specific formats in any particular Bid Taxi. Each of these formats is for the driver as well as the customer. The customers with their format within the application can book their cabs according to their wish. They will have to register themselves into the application and thus will be provided with a unique username and password. The driver, on the other hand, would also have a unique username and password. They would be able to connect to those particular customers, who have registered themselves into the application. The moment the dri ver and the customer becomes partners, they can contact each other (Jacobs, Chase Lummus, 2014). The customer could see all the available drivers and would eventually connect to the desired driver without any type of complexities. Moreover, the customer with his format will have the ability to select his driver according to his choice. The available drivers would bid for ten minutes and the winning bidding taxi would be booked by the customer. There are various significant advantages of this particular Bid Taxi service. The first and the foremost advantage of this specific type of Bid Taxi service is that it is available 24*7. The customers do not have to wait for their cab services and thus have the facility of constant availability. The second advantage of the Bid Taxi service is that it is extremely affordable in respect to all other cab services. There is a fixed price and while booking for the cab, as soon as the destination is given, a price is fixed and under no circumstance s, this price is changed (Zhao et al., 2013). The next advantage of this service is that it saves time and the customer does not have to get out of his house to search for a cab. Moreover, the customer does not have to know his route and the driver can take him through GPS with utmost security. The entire journey is being tracked. Business Operations Business operations can be defined as those particular activities or actions that are executed each and every day in any particular organization. The day to day functionalities are solely executed by the business for the significant purpose of obtaining profit from them. If the business operations are not of high standard, it is evident that the business would face major losses (Sennewald Baillie, 2015). Moreover, the customers or the stakeholders of the business get a clear idea of the business after observing and understanding the business operations. Each and every business comprises of their unique business operations that help them to gain popularity, success and profit. Bid Taxi does have some of the most significant business operations within the business. These business operations are extremely flexible and scalable in terms of other business operations and thus can be referred to as the most effective of all. The following are the four distinct business operations of the or ganization of Bid Taxi. Taxi Booking: The first and the foremost business operation of the organization of Bid Taxi is the booking of the cab or taxi. These taxi services are not similar to the cab services of regular pick up and drop. These are special type of taxi services. The customers or the clients can book their taxi or cab by means of bidding facility (Al-Mamary, Shamsuddin Abdul Hamid, 2013). This technically means the customer or the passenger can book their cab through a bidding technique. The characteristic of booking is responsible for the grabbing of customers request for available cab services. Various drivers are available for the customer and the customer can select any one of them. The customer can choose the appropriate bid for the drivers. This bid comprises of both the journey and the facility provided in the journey, Tools as well as Techniques: The second business operation of the taxi service of Bid Taxi is that there are various tools and techniques present in the particular application. These tools as well as techniques help the customer to know about their journey properly (Laudon Laudon, 2015). They feel safe and secured with this type of facility. They can constantly track their journey and thus have the ability to know whether they are following the correct route or not. ID Cards Verification: Another significant business operation of the taxi service of Bid Taxi is the verification of the identity cards of both the driver and the customers (Van Der Aalst, La Rosa Santoro, 2016). The moment a customer gets into the taxi; both the driver and the customer have to show their identity cards to each other for proper verification. Moreover, an OTP or one time password is sent to the customer and he will have to verify this particular password with the driver. When these two numbers will tally, the journey would be started. Easy Payment: The payment structure in this particular service of Bid Taxi is very easy and simple. The customers can pay for the journey in terms of cash (Schwalbe, 2015). However, if they do not enough cash with them, they can even pay with the help of credit or debit cards. Since both of these facilities are available, Bid Taxi is extremely popular to all the customers and clients worldwide. Three Recommendations for Bid Taxi Although Bid Taxi is quite popular in their terms, few things are required to be changed on an immediate basis. Rather, few facilities are to be implemented within the system that are absent in the current situation. They are given below: Internet Connectivity: This is the first and the foremost requirement in any cab services in todays world (Heizer, 2016). The internet connection helps to connect with the rest of the world effectively and efficiently, without any type of problems. This internet connection is responsible for helping the customers in tracking their journey and thus feeling safe and secured. Moreover, the Global Positioning System or the GPS system helps the driver to search for the perfect location even if he is not accustomed with the route. Quality Improvement: The next recommendation to the application of Bid Taxi services is to improve the quality of their service. The quality of any taxi service solely depends on the quality of the driving (Galliers Leidner, 2014). Thus, the drivers of this particular taxi service should be trained properly before getting into the business. Their licenses should be thoroughly checked and must be ensured that he is efficient enough to drive a taxi. Added Services for the Old Customers: The last important recommendation for the taxi service of Bid Taxi is providing extra services for all the old customers and the children (Schaper et al., 2014). These extra services for the older customers as well as the children would help the organization to gain popularity as the customers would be emotionally touched with the service. Conclusion Therefore, from the above discussion, it can be concluded that Bid Taxi is a new hope in the field of advanced transportation services. This particular type of taxis does not follow the traditional method of booking of a cab. Rather, these are solely booked by the process for bidding. The customers and the drivers are registered in the application and both of them are provided the facility of booking the taxi properly. The drivers bid for ten minutes and finally the customers can select the cab according to his wish. These types of cabs are available all the time and are economic and affordable. It does not incur huge costs and can be easily afforded by everyone. The above report has clearly demonstrated the entire case study of Bid Taxi. This report has helped to understand the various significant business operations within the business and how these business operations are useful to everyone. Moreover, three recommendations are also provided for the betterment of the service. Bid Taxi is one of the most important advancement in public transportation system in all over the world. This particular type of taxi service is quite different from the traditional taxi services where the customers search for the cabs and finally book them. Then they would get into the taxi for reaching their destination (Bilbao-Osorio, Dutta Lanvin, 2013). Bid Tax does not follow this rule. It is the taxi service, which improvises the ride sharing service in cabs. They do not maintain any charts of previously fixed rates in terms of time and distance. They utilize the service of bidding for their rides. After getting the confirmation about starting and ending of journey, from any particular customer, this service checks for the time and cost, that is suitable to the drivers. As soon as the drivers available, they bid for next ten minutes. The customer can then select his preferred driver according to the cost and facilities. Moreover, an estimated cost is provided to the customers once they select for the journey destination (Lloyd, 2017). Once booked, the cost of the journey is fixed. In spite of having these advantages within the application, two suggestions are provided for the betterment of the service. They are as follows: Security and Safety Measures Implementation: This is the first and the foremost suggestion that is to be added in the business operation or service of the Bid Taxi. Safety and security measures are the most important factors in any transportation business. The significant factor in the safety and security of a cab service is the quality of driving. The drivers should be well qualified for driving any type of cabs (Pinto, 2015). A special training should be incorporated for this particular purpose. The drivers should have the complete idea and experience of driving in any specific situation. All the measures that are related to safety and security should be properly implemented within the system or application, so that there exists no loophole in the security factor. Moreover, the driver should have the basic idea of gross skills of motor so that he has the ability to fix any minor problem within the car. A test should be taken for each and every driver appointed in the business. Vari ous distractions are to be made during the test and if the driver is capable of surpassing all the distractions, only then he is to be selected for the job. There is a high possibility of reducing the chances of accidents in this purpose. Feedback from Driver as well as Customer: The next suggestion for the business operation of Bid Taxi service is taking special feedbacks from driver as well as the customers. These feedbacks would be extremely important for both the driver and the customer (Laudon Laudon, 2016). When a customer gets into the cab, he notices the overall facilities and behaviour of the driver. On that particular basis, the customer would be sharing his or her feedback about the driver. 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